Professional business advisor
Dr. Anita Milicic-Tang
Im Drissel 42, 4104 Oberwil, Switzerland
Phone: + 41 79 820 37 59
E-mail: anita.milicic-tang@gmx.ch
Nationality: Swiss, Serbian
Fluent in English, French, German, Serbian, Chinese
KEY COMPETENCES
- Performing and managing quality audits (supplier audits of APIs, drug products,
warehouse and distribution centres, chemical raw materials etc.; quality system
audits; self-inspections; managing of audit programs)
– Novartis certified GMP auditor
– Certified ISO 9001:2015 Lead Auditor, Internal Auditor and Lead
Implementer
–Extensive GMP/GDP auditor training by GMP/GDP experts - Preparing and managing Health Authority inspections (USFDA, Swissmedic, PMDA,
ANVISA) and customer audits - Supplier qualification and management including QA oversight of suppliers
- Release of APIs and chemical intermediates
- Deviation and CAPA management
- Training management
- Strong project management skills
- Skilled in Trackwise, Veeva, SAP, MS Office
PROFESSIONAL EXPERIENCE
December 2019
– to date
Senior QA Compliance Manager GMP/GDP Idorsia Pharmaceuticals Ltd., Allschwil, Switzerland
- Coordinate and conduct GMP / GDP audits and self-inspections; write
corresponding audit reports - Report critical self-inspection findings to the Responsible Person and
management - Coordinate, plan and manage Regulatory Agency Inspections
- Support preparation of Regulatory Agency Inspections
- Notify management of potential quality and regulatory issues
- Ensure GMP compliance of the external and internal facilities, utilities,
systems and equipment with coaching - Manage, review and approve change controls, deviations and CAPAs
related to the internal pharmaceutical operations facilities (not project
specific) with coaching - Manage, review and approve of qualification & validation documents of
GMP equipment (facilities and utilities) - Write, review, and/or approve internal quality system SOPs and other
GMP/GDP and regulatory related documentation with coaching - Evaluate, develop, establish, and maintain internal processes and procedures for compliance with GMP / GDP standards and for process improvement (QS document including Quality agreements with third parties)
- Administer systems to monitor (KPIs), track, and trend regulatory compliance (e.g. deviations, CAPA, investigations, complain, change control etc.)
- Manage filing process and system for all quality documents
- Administer system for e-documentation (Idorsia EDMS)
- Monitor changes in quality regulations and initiate required activities to keep the quality system aligned and compliant
November 2017
– November 2019
Novartis Unified Quality Audit Program (UQAP) Manager
Novartis International AG, Basel, Switzerland
- Develop and maintain the Novartis Unified Quality Audit Program
(UQAP). - Provide oversight of UQAP audit plan across Global organisations
through appropriate metrics and analysis - Support risk assessment calculations.
- Prepare standard operating procedures for the UQAP process.
September 2012
– October 2017
Senior GMP Auditor, Novartis Technical Operations (NTO) Quality Novartis Pharma AG, Basel, Switzerland
- Plan and perform GMP audits according to Novartis unified quality
audit program (about 25 audits per year as Lead Auditor). Audits
include Novartis country affiliates, suppliers / contractors for API and
finished dosage forms, warehouses and distribution centres, different
service providers etc. Evaluation of provided CAPA plans. - Conducting of pre-approval or “mock” pre-approval inspections at
contractor/supplier level. - Supporting HA commitments and global commitments / initiatives of
inspection findings (for example performing Complaint Handling
Assessments at various sites). - Support compliances activities in collaboration with Compliance group.
- Support auditors training and certification process and perform in field assessments for auditor certification.
- Act as a contact person for onboarding of new auditors.
January 2012
– September 2012
Quality System and Vendor Oversight Manager, Franchise QA Pharma Development, Novartis Pharma AG, Basel, Switzerland
- Support the implementation of quality standards and systems in the
Critical Care Franchise. - Provide quality oversight of third parties used by the Franchise; ensure
adequate consideration of all quality and compliance aspects when
selecting and cooperating with 3rd parties. - Lead process/system self -assessments and vendor assessments and to
evaluate if processes and/or deliverables fulfil the Novartis
requirements and identify opportunities for continuous improvements.
Assess CAPA plans provided. - Monitoring and periodic review of Key Quality Indicators for the
Critical Care Franchise. - Support Quality Manual implementation in Development including
performing of gap assessments of modules related to Franchise.
2010 – 2011
Compliance Manager Supplier Relations, Novartis Pharma,
Chemical Operations Switzerland, QA Compliance, Novartis Pharma AG, Basel, Switzerland
- Lead global audits, quality system checks of more than > 10 API
suppliers per year in Europe, China, India. - Drove liaison with a range of contract manufacturers and vendors.
Established quality agreements and QA oversight that resulted in
selection of a Novartis preferred supplier with rapid HA approval.
Established and monitored key Quality Indicators, including CAPA
plans. - Ensured efficient implementation of quality and compliance standards / systems with risk management approaches for the Novartis selected API suppliers. Performed adequate management of issue escalation process.
- Provided QA guidance for outsourcing decisions related to suppliers quality and compliance status.
- Established sustainable partnership process and tools between QA and Purchasing/ Sourcing functions which enables efficient selection of NVS preferred suppliers.
2005 – 2010
Compliance Manager Supplier Relations, Novartis Pharma,
Chemical Operations Switzerland, QA Compliance, Novartis Pharma AG, Basel, Switzerland
- Led Chemical Operations internal inspections in Switzerland, Ireland and China. Championed revision of testing monograph, deviation/OOS handling processes. Reviewed a range of ChemOps SOPs. Drove preparation of training curriculum and conducted training programs for China ChemOps QA & Sourcing for auditing and supplier qualification (including databases).
- Led API supplier audits (ca 50 audits, > 20 in China. Performed
Supplier qualification. Established global ChemOps supplier
qualification and auditing data bases (SUQUOR and SAIS, replaced by Trackwise). - Facilitator for HA authority inspections (USFDA, KFDA, PMDA,
Swiss HA) of NVS ChemOps sites. - Project leader of the ChemOps CH IQP project „Supplier
audits“ enabled more efficient and productive supplier approval process at the Purchasing- ChemOps interface. - Acted as a deputy of the Team Head, facilitated operational business aspects of 7 associates.
2002 – 2005
Release Officer, Chemical Operations Switzerland QA Compliance Novartis Pharma AG, Basel, Switzerland
- Responsible for release of APIs and intermediates.
- Deviation handling; Writing of Annual Product Reviews; Change
control - Performing supplier audits.
- Participation to authority and customer inspections.
2000 – 2002
Manager Quality System, Siegfried Ltd., Zofingen, Switzerland
- Accountable for GMP quality assurance for chemical and
pharmaceutical production - Performing of supplier and internal audits
- Responsible for GMP training for Siegfried Ltd.
- Organizing of authority and customer audits.
- Documentation management
1995 – 1999
Chemist, Laboratoire Pont Saint-Germain, Porrentruy, Switzerland
- Head of Quality Control
- Head of ICP (Inductively Coupled Plasma Spectroscopy) laboratory
- Responsible for elementary analysis
- Research in the field of industrial materials
1989 – 1993
First Assistant, Université de Lausanne, Groupe Prof. J-C. Bünzli
- Research in the field of inorganic and analytical chemistry by using FTIR, Raman, UV-VIS, NMR and EPR techniques
- Responsible of the FT-IR / Raman laboratory
- Providing training and laboratory practice for students
1989 – 1993
Project Assistant “United Nations Development Programme”
UNDP/YUG/006, New Industrial Materials
- Research in the field of synthesis of aerosols from SiO2 and SiC
particles and high temperature superconductors.
EDUCATION
1986 – 1989
PhD in Physical Chemistry, Université Paris XI, Orsay, France
Institut de Physique Nucléaire, Groupe de Radiochimie
Mention très honorable
- Thesis title: Fluorescence dynamics of U4+ excited energy levels in the incommensurate phase of thorium tetrahalides.
1985-1986
Post-diploma study (DEA) in Nuclear and Radiochemistry Université Paris XI, Orsay, France
1981-1985
Diploma in Physical Chemistry Université Paris XI, Orsay, France